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Delivery & Substitution Policies

Mothers day weekend - WE WILL DO OUR BEST TO NOTIFY YOU IF ANY SUBSTUTIONS ARE NEEDED. IF WE ARE UNABLE TO CONTACT YOU WE WILL MAKE THE BEST DECISIONS SO THAT YOUR GIFT CAN BE DELIVERED. We cannot guarantee certain times of delivery, if you need it in a hurry, please call. In some instances, our website photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happens due to weather, seasonality or market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.